Carbon Zero Accelerator
SHAPING (NOT GATHERING) REQUIREMENTS
The Challenge
In order for us to build, the project team needed to collect requirements from the business. Since this process was so new, there wasn’t a clear idea on what these requirements were.
The Approach
We conducted an extensive series of workshops, approximately 7 two-hour sessions in total. The goal of these sessions were to:
Unpack the requirements in more detail
Align the team on how things would work
Identify potential blockers, either from a technical, data or business POV
To maximise the effectiveness of each session, we heavily relied on the use of visuals, metaphors, and other creative techniques to foster a shared understanding of the problem at hand.
The Outcome
This was all such new territory for everyone (including the client), so the project team ended up playing a bigger role in shaping up requirements than what would happen in a typical project. There was a collective ownership of decisions among the team, along with a shared understanding of why they were made.
Despite the marathon number of sessions, we were able to successfully get the information we needed to deliver. I was often praised for my skill in making lengthy workshops enjoyable (as crazy as that sounds).
Creating visuals and infographics to help explain complex concepts
